When should I create a new account?

You should ONLY be creating a new account if you are currently in the 3-day T-TESS training class AND your trainer has asked you to do so. 

If you are not able to login with your current login details or do not remember your login details, please use the following support articles listed below to assist you. 

Forgot your username:
http://t-tess.helpscoutdocs.com/article/250-username-forgot-username-login-help

Forgot your password:
http://t-tess.helpscoutdocs.com/article/218-how-to-forgot-password-login-help

If you have changed districts and no longer have access to your old email address, you will need to follow the directions in this helpful support article below.

http://t-tess.helpscoutdocs.com/article/230-how-to-change-my-school-or-district