How to Delete a User's Account

Unfortunately, at this time we can  NOT delete a user's account because accounts stay with the individual through their career. Instead a District Administrator, School Administrator, or an Assistant School Administrator will need to make their account Not Active

Please follow the directions to make an account Not Active in this helpful support article depending on your role.


District Administrator

http://t-tess.helpscoutdocs.com/article/266-district-administrator-how-to-make-a-user-inactive-active

School Administrator/ Assistant School Administrator

http://t-tess.helpscoutdocs.com/article/264-school-administrator-how-to-make-a-user-inactive-active


If you have the role of a 'District Administrator' and would like to change the role of someone listed in your district, please follow the directions in this helpful support article below. 

http://t-tess.helpscoutdocs.com/article/263-district-administrator-how-to-edit-an-account

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